Shipping policy
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Delays may occur during high-demand periods (e.g., holidays, sales events).
2. Shipping Options, Shipping Costs& Delivery Times
We offer worldwide shipping** with the following estimated delivery times:
| Destination | Shipping Method | Shipping Cost | Estimated Delivery Time |
| US | Standard Shipping | $5.99 | 7-10 business days |
| CA/AU/Europe | Standard Shipping | $5.99 |
7-10 business days |
| Other Countries | Standard Shipping | $8.99 | 10-20 business days |
(Note: Delivery times are estimates and not guaranteed. Customs delays may affect international orders.)
3. Tracking Information
- You’ll receive a confirmation email with tracking details once your order ships.
- Tracking updates may take 24-48 hours to appear in the carrier’s system.
4. Customs & Import Fees
- International customers are responsible for customs duties, taxes, or fees.
- bpbsbuy.com does not cover these charges or refund orders due to customs delays.
5. Lost or Stolen Packages
- If your package is lost in transit, contact us at support@bpbsbuy.com within 14 days of the estimated delivery date.
- We will file a claim with the carrier and reship or refund as applicable.
6. Address Accuracy
- Double-check your shipping address at checkout! We cannot redirect packages after shipment.
- Incorrect addresses may result in additional reshipping fees.
7. Returns & Undeliverable Packages
- Undeliverable packages (due to wrong address or unclaimed customs) will be refunded minus shipping costs.
- See our Refund Policy for return instructions.